cvc66's Privacy Policy —
Your Data Is Our Responsibility

This Privacy Policy ("Policy") sets out the terms for the collection, use, and protection of information between the cvc66 platform ("we", "our", "Site") and its users ("you", "your"). By using any cvc66 service, you are considered to have given your consent to the terms of this Policy.

1 Types of Information Collected

When you create an account and use services on cvc66, we may collect the following types of information:

1.1 Personally Identifiable Information

• Name and username
• Email address
• Mobile number
• Date of birth (for age verification purposes)
• National ID card or passport details (required for KYC verification)

1.2 Financial Information

• Transaction records — deposit and withdrawal amounts, dates, and methods
• Mobile banking account numbers (bKash, Nagad, Rocket, Upay)
• Bank account details (for bank transfers)

Financial information is fully protected through SSL encryption and is never sold to third parties.

1.3 Technical and Usage Information

• IP address and device type
• Browser and operating system information
• Time spent on the site and logs of pages visited
• Cookie and session information (details in Section 7)

2 Purpose of Data Collection

cvc66 uses your information only for specific and legitimate purposes. Those purposes are described in detail below:

1. Account Management: Your information is needed to create, verify, and manage your account.
2. Service Delivery: To provide betting, casino games, and other platform features without interruption.
3. Processing Financial Transactions: Your information is used to complete deposits and withdrawals.
4. Age and Identity Verification: To ensure access is restricted to individuals aged 21 and above only.
5. Security and Fraud Prevention: To detect unauthorized access and suspicious activity.
6. Customer Support: To resolve your complaints and issues quickly.
7. Platform Improvement: To analyze data with the goal of further improving the user experience.

3 Data Storage & Security

The security of your information is our highest priority. cvc66 takes the following technical and organizational measures:

• SSL/TLS Encryption: All pages and transactions on the site are handled through encrypted connections, making it impossible for third parties to read the data.
• Secure Servers: User information is stored on secure servers in a controlled environment, with regular security audits conducted.
• Access Controls: Only authorized personnel can access limited data on a need-to-know basis.
• Password Hashing: Account passwords are never stored directly; a one-way cryptographic hash is used instead.

4 Sharing Information with Third Parties

cvc66 never sells, rents, or transfers your personal information to third parties for commercial purposes. However, limited information may be shared in specific circumstances:

4.1 With Service Partners

Our trusted partners who handle payment processing (bKash, Nagad, Rocket, Upay, bank transfer) and technology infrastructure receive only the information necessary to carry out their specific tasks. They are also bound by the same confidentiality obligations.

4.2 Legal Obligations

We may be legally required to disclose information in response to a court order, a valid request from a law enforcement agency, or other legal obligations. In such cases, only the minimum necessary information is provided.

4.3 Fraud Prevention and Security

Relevant information may be used to a limited extent if there is suspicion of a compromised account or fraudulent activity.

5 Data Retention Period

cvc66 retains your information only for as long as necessary. Retention periods are as follows:

• Active Accounts: Information is retained for as long as the account remains active.
• Transaction Records: Financial information is retained for the period required under applicable financial regulations.
• After Account Closure: Even after an account is closed, certain information may be kept in a secure archive to meet legal obligations.

Once the designated retention period ends, data is securely deleted or fully anonymized.

6 User Rights

You have a number of important rights over your own information. cvc66 fully acknowledges these rights:

6.1 Right of Access

You may request to know what information we have collected about you. After verification, we will provide you with a complete data summary.

6.2 Right to Rectification

If any information we hold about you is incorrect, you may request a correction or update. In most cases, you can make changes yourself through your account settings.

6.3 Right to Erasure

Under certain conditions, you may request that your personal information be deleted. However, information that is essential to fulfill legal obligations may not be possible to delete immediately.

6.4 Right to Object to Processing

You have the right to object to your information being used for marketing communications or non-essential analytics.

6.5 Right to Data Portability

You may request to receive the information collected about you in a readable and structured format.

To exercise any of the rights above, email [email protected].

7 Cookies & Tracking Technologies

cvc66 uses cookies and similar technologies to improve your experience. Cookies are small data files stored on your device.

7.1 Essential Cookies

These cookies are essential for the basic functionality of the site — keeping login sessions active, security verification, and so on. They cannot be disabled.

7.2 Functional Cookies

Used to remember your preferences and settings, such as language preference or betting limits.

7.3 Analytics Cookies

Anonymous statistics are collected to understand how users interact with the site. This information does not identify any specific individual and is used solely for site improvement.

Cookies can be disabled in your browser settings, but doing so may limit some site functionality.

8 Protection of Minors

cvc66 is an adults-only platform. Only individuals aged 21 and above may use this site. We do not intentionally collect any personal information from minors.

If any user is suspected of violating the age restriction, that account will be suspended immediately and the associated information will be deleted.

9 International Transfer of Data

To operate cvc66's services, your information may be processed on servers located outside Bangladesh. In such cases, it is ensured that:

• The recipient country or organization maintains adequate data protection standards.
• Data protection is ensured through contractual obligations.
• The data transfer complies with all terms of this Privacy Policy.

10 Withdrawal of Consent & Account Closure

You may withdraw your consent to data processing at any time. However, please note:

• Withdrawing consent may mean that certain services are no longer available to you.
• All processing lawfully completed prior to withdrawal will remain valid.
• To close your account entirely, send an email to [email protected].
• Even after account closure, some information may be retained for a specified period due to legal obligations.

11 Third-Party Linked Services

cvc66's payment gateways (bKash, Nagad, Rocket, Upay) and game providers (such as JILI, Pragmatic Play, Spribe, PG Soft, Evolution Gaming) operate under their own separate privacy policies. cvc66 has no direct control over the data protection practices of these third parties. We recommend that you review the individual policies of those services.

12 Policy Changes & Updates

cvc66 reserves the right to revise this Privacy Policy from time to time. If any significant changes are made:

• The "Last Updated" date at the top of the page will be changed.
• Registered users may be notified by email.
• Continued use of the site after changes constitutes acceptance of the new terms.

You are advised to visit this page regularly to stay informed about the latest policy.

13 Complaints & Contact

If you have any questions, concerns, or complaints about this Privacy Policy, please contact our privacy team. cvc66 takes all requests seriously and makes every effort to respond promptly.

Ways to get in touch:

• Email: [email protected]
• Live Chat: 24/7 — log in to the site and open the chat window

For privacy-related requests, we provide support in both Bengali and English.